Privacy Policy

CarnBikeCafe (www.carnbikecafe.com) is a product of Way2IT Techno Services Pvt. Ltd., a private limited company incorporated in India. Throughout this policy, “we”, “us” and “our” refer to Way2IT Techno Services Pvt. Ltd., which owns and operates the CarnBikeCafe website and is the entity responsible for the personal data collected through it.

• Company name: Way2IT Techno Services Pvt. Ltd.
• CIN: U72900UP2019PTC119462
• Brand / website: CarnBikeCafe — www.carnbikecafe.com
• Registered office: Ghaziabad, Uttar Pradesh, India
• Corporate office: Office No 02, Ground Floor, A-111, Sector 63, Noida, Uttar Pradesh, India – 201301
• Phone: +91 120 4202181
• Email: support@carnbikecafe.com

Personal Info You Provide

• Contact details: Name, email address, phone number (for test‑drive bookings or loan inquiries).
• Vehicle preferences: Your selected brands, budgets, or launch alerts.
• Loan/EMI details: Loan amount, tenure preferences (entered into our EMI calculator).

Automatically Collected Data

• Usage stats: Pages you visit, searches you perform, time spent on site.
• Device info: IP address, browser type, device type, and operating system.
• Cookies & similar tech: To remember your session, preferences, and show you relevant content.

We use the collected information to improve and personalize your experience on CarnBikeCafe.com. This includes:

• To improve your experience: Personalize vehicle recommendations, pre‑fill forms, and remember your last searches.
• To communicate with you: Confirm test‑drive bookings, send loan/EMI estimates, and notify you about new launches or feature updates.
• To optimize our site: We analyze trends, fix bugs, and run A/B tests so that it loads faster and works better.
• For marketing (only if you opt in): Share newsletters, special offers, and our latest blog posts.

All SMS, WhatsApp, RCS and voice communication originating from this website is sent by Way2IT Techno Services Pvt. Ltd. (brand: CarnBikeCafe) as the registered Principal Entity on the operator DLT (Distributed Ledger Technology) platform, in compliance with the TRAI Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) and the Information Technology Act, 2000.

When and why we message you

• Service & transactional messages: One-Time Passwords (OTP) for mobile number verification, test-drive booking confirmations, dealer call-back confirmations, offer and loan/EMI enquiry acknowledgements, and status updates for a request you have made.
• Promotional messages (only if you explicitly opt in): New vehicle launches, price drops, dealer offers and our newsletter.

How we obtain your consent

• We collect your mobile number only when you voluntarily enter it in a form on our website — test drive, price enquiry, offer enquiry, loan/EMI enquiry, newsletter or contact form.
• Every such form carries a clear consent statement confirming that you authorise CarnBikeCafe / Way2IT Techno Services Pvt. Ltd. and its authorised dealer and finance partners to contact you by SMS, WhatsApp, email or phone call in connection with your enquiry.
• As permitted under TCCCPR 2018, this explicit consent allows us to respond to your enquiry even if your number is registered under DND/NCPR — and it applies only to the enquiry you submitted.
• We never buy, rent, scrape or otherwise acquire mobile numbers from third parties, and we never message a number that has not been submitted to us by its own user.
• We keep a record of the date, time, source page and IP address of every consent, so that it can be produced for audit by a telecom operator or regulator.

How to opt out

• Reply STOP to any promotional SMS, or send STOP in reply to any WhatsApp message from us.
• Click the unsubscribe link in any marketing email.
• Write to support@carnbikecafe.com or call +91 120 4202181; we remove your number from all promotional lists within 7 working days.
• Opting out of promotional messages does not stop essential service messages, such as an OTP for a verification you have just requested.

We use cookies and similar tools to:

• Keep you logged in when you ask us to.
• Remember your preferred vehicle categories or filters.
• Collect anonymous usage data (via Google Analytics) to understand how visitors use our site.

You can disable cookies in your browser, but some features, like saving your EMI calculator inputs, may not work as smoothly.

We partner with trusted services for:

• Analytics: Google Analytics helps us see how many people are checking out the latest EVs.
• Loan processing: Third‑party EMI calculators and loan providers process and store your financial inputs on their secure platforms.
• Content delivery: CDNs (Content Delivery Networks) speed up images and videos.

We only share the minimum necessary data with these partners, and they're not allowed to use it for their marketing.

Your trust is huge for us. We:

• Use SSL/TLS encryption to keep data safe in transit.
• Store personal details on secure servers with regular vulnerability scans.
• Limit access—only our core team and essential service providers can see your info.

• Active accounts & inquiries: Up to 6 months after your last interaction (e.g., booking a test drive).
• Analytics data: Aggregated usage stats are kept indefinitely in anonymized form.
• Marketing consents: Until you unsubscribe or ask us to delete your data.

Under applicable law (including India's IT Act), you can:

• Access the personal data we hold about you.
• Correct any inaccuracies in your profile or inquiries.
• Delete your account or ask us to remove your data—just email us at support@carnbikecafe.com
• Opt out of marketing emails at any time by clicking the "unsubscribe" link.

Our site is intended for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe we have inadvertently gathered information from someone under 18, please contact us, and we'll delete it promptly.

We may change this policy from time to time - hope you'll keep coming back! When we make significant changes, we will post a prominent notice on the homepage and update the "Last Updated" date above.

Questions, concerns, or just want to chat about your dream Car or bike? Reach out to our privacy team: